Policies
Arriving at the salon
Please arrive for your appointment on time. If you are late for your appointment we will try or hardest to make it work for you but please understand that your appointment may need to be rescheduled.
Canceling
If you must cancel your appointment; please call us at least 24 hours prior.
Your appointment
Each appointment begins with a one on one consultation. A member of our team will talk with you to learn and understand what you are looking for. We listen to your needs and create the service to fit what you are looking for. After your service; we strongly recommend booking your next appointment so you can receive the date and time most convenient to you and the stylist of your choice.
It is our policy at Signature Salon to Clarify Shampoo before all Chemical Services to protect our clients against Chemical Reactions on their hair and scalp.
Personal items
Signature Salon is not responsible for lost or stolen items or personal items left behind.
Payment methods
Cash
Check
Visa
Mastercard
Discover
No gratuities accepted on debit and credit cards
Returns
All sales are final
No cash or credit card refunds
No in store credit
Signature Salon guarantees your salon service within 7 days
of your original appointment and only with the original stylist.